We only ship items to US 48 States, no PO box address or international shipping. Your eBay/PayPal address will be the shipping address we use.
Item scale- Each manufacturer may label the scale of each car differently; we will go by what the box says. Please read item description for special size dimension on some of the models. Sometimes, there may be an error or typo in the description which does not match with the image. We will go by the image shown. WHAT YOU SEE IS WHAT YOU GET. IF THE CAR IS NOT IN THE BOX IT MEANS YOU DON'T GET A BOX BECAUSE IT DOES NOT COME IN AN INDIVIDUAL WINDOW BOX.
Damaged claims- We inspect our items very carefully before shipping. The packaging and inspection process for each item is documented carefully to protect us from fraud, parts removal or dishonest claims. However, there are some damages beyond our control that can occur. In these cases, we will help you with the filling process. Please bring the entire box to your local post office or FedEx to file a damage report and e-mail me the pictures immediately. The claim process can take up to 30 days to complete.
Price and Return- Item price "as is". Check out Clearance section for a good bargain. All returns will be charged a 25% restocking fee, you will pay for the shipping in and out. We only accept returns for unopened box and original seal intact. Some minor paint imperfections from the manufacturer or dented boxes from the shipping process are considered acceptable. Ask us about the condition before buy if the box's condition is important to you.
A bid is a contract- We want you to be satisfied. We will allow 5 days to receive payment in full for most listings except some immediate payment required items, after which the item will be re-listed and unpaid item process will be automatically initiated to allow us to recover fees for incomplete transactions.
Payments- PayPal or Credit Card through PayPal only. Please check your email and eBay messages board often in case we need to contact you for your purchase. Please notify us if your PayPal shipping address is different from your eBay shipping address.
Feedback- Please use eBay feedback function fairly. Your communications are welcome and we urge you to please reach out to us if you have any issues. Please leave a 5 star feedback for each category if you are satisfied with your purchase. We will do the same for you once we receive yours.
Thank you for shopping at our store. Please e-mail us if you have any questions.